FACILITY MANAGEMENT VICTORIA Pty Ltd Facility Management Victoria Pty Ltd (FMV) was established in 2001 to meet the need to provide quality facility management services in high-rise residential and commercial property. FMV has established a strategic alliance with key organizations in the facility management industry including security, cleaning, essential services, air conditioning and fire maintenance services. Staff also have extensive experience working as part of a team assisting Developers of new projects from the early planning stages through to completion. FMV provides services in the following key areas: • Facility maintenance management • Employment of building managers, building attendants, concierge and security staff • Resident services • Workplace safety and risk management assessments • Comprehensive reporting • Essential service compliance – Annual Declaration • Tender preparation and contractor review • Defect resolution • Project management FMV has a clear set of objectives applied to each property managed. These include: • Maintain the property to the highest standards to maximize status and value. • Delivering effective management of the buildings assets. • Promoting and implementing sustainable initiatives • Providing a safe environment for residents, tenants, visitors and staff. • Promoting excellence in all service standards. • Managing all costs within the budget guidelines and constraints. • Providing hands on approach to the management of the property. • Reducing the need for the Committee to be involved with the day to day management of the building. • Implementing clear channels of communication between all service providers. • Introducing measures of performance for all services. To ensure each building operates in an efficient and productive manner building procedures are developed that reflect ‘how the building functions’. The procedures include a comprehensive OH&S Manual that is specific to the building. FMV approach to business focuses primarily on three main areas. These are people, systems and quality. The people are our clients and staff. Every effort is made to include staff in decision-making processes. Our growth has come from continual improvement and innovative work practices developed from involving staff in the management of their work areas. We are also committed to training and developing staff to reach their full potential. Our strength in facility management is based upon the planning, operational programming and the monitoring of each building’s maintained assets. This is achieved through the introduction and further development of systems and the refining of processes that drive them. Our team is committed to delivering quality services that meet and exceed client expectation. This is achieved through identifying common goals and committing to developing a valuable working partnership.